No refunds: DStv Delicious says after Janet Jackson cancellation
US musos Jason Derulo and Busta Rhymes have officially replaced Janet Jackson as the headline act for Saturday’s performance at the DStv Delicious Festival.
However, while many have expressed their excitement at the new lineup, others are unhappy with the choice of artists and have demanded a refund.
Unfortunately, organisers have claimed that this is not an option.
The festival takes place at the Kyalami Grand Prix Circuit on 21 and 22 September 2024.
MIXED REACTIONS: JASON DERULO, BUSTA RHYMES REPLACE JANET JACKSON
Earlier this week, Janet Jackson pulled out of the DStv Delicious Festival after the sudden death of her brother, Tito Jackson. The original member of the Jackson 5 reportedly died from a heart attack last weekend. Unsurprisingly, Janet revealed that the family tragedy had halted her plans to visit SA.
Organisers of the event then gave patrons attending the Saturday event – which Janet was billed to perform at – the option to exchange it for the Sunday show, featuring fellow US crooner Jill Scott.
However, in a turn of events on Wednesday, 19 September, organisers announced that they had secured not one but two headline acts for day one of the music and food event.
They are pop singer Jason Derulo and rapper Busta Rhymes.
Busta Rhymes & Jason Derula to headline ‘DStv Delicious Festival’. However, many patrons are unhappy at the new lineup. Images via X @Phil_Mphela
On social media, there were mixed reactions to the artists. Some were overjoyed, while others were underwhelmed….
@BustaRhymes!! How do I even go about their day knowing my fave is coming to perform?? 🥹🥹🥹🥹🥹🥹🥹❤️❤️❤️❤️❤️❤️
— MaGambu (@BongiweGambu) September 19, 2024
How the hell is Jason Derulo legendary levels? Mnxim you don’t take us seriously
— ZintleWithaT (@UnrepeatableZee) September 19, 2024
NO REFUNDS, SAYS DSTV DELICIOUS FESTIVAL
Those who were left disappointed – particularly Janet Jackson fans – voiced their desire to have their money refunded.
However, DStv Delicious Festival organisers claimed that this was not an option.
The official X account responded to one tweep: “We know this is frustrating. Tickets are sold with the understanding that events may change.”
Organisers shared a link to a “FAQ,” which claimed that Ticketmaster – on behalf of the festival – could “not offer any exchanges or refunds if you’re event is going ahead on the date originally planned”.
It responded to another tweep: “Please note in accordance with our terms and conditions, tickets are sold with the understanding that the program may be subject to change due to circumstances beyond our control”.
DO YOU THINK THAT DSTV DELICIOUS FESTIVAL ORGANISERS SHOULD GIVE PATRONS THE REFUND OPTION?
Let us know by clicking on the comment tab below or by emailing info@thesouthafrican.com. You can also send a WhatsApp to 060 011 0211. Don’t forget to follow @TheSAnews on X and The South African on Facebook for the latest social media updates.
