Black Friday: Here’s how retailers and shoppers can keep safe


The City of Tshwane Emergency Services Department has called on retailers and shoppers to ensure fire and life safety on Black Friday, 25 November 2022. 

Normally on Black Friday shoppers who are looking to score savings on valued items that they intend to purchase flock to some retailers in larger than normal numbers, possibly overcrowding the capacity of some retail outlets.


The City of Tshwane Emergency Services Department has called on retailers have a plan for the following:

Manage overcrowding that may lead to possible stampedes

Ensure that escape routes are not obstructed

Ensure that firefighting equipment is not obstructed

Ensure that an updated evacuation and emergency plan is in place

Ensure the safe stacking of goods in storage areas and inside retail outlets

The following non-exhaustive tips may come in handy to 

Some shoppers in a retail store on Black Friday. Image via Freddy Mavunda © Financial Mail

The emergency services department also shared some tips for shoppers that could come in handy during their shopping spree: 

Cooperate with security officers controlling queues at retail outlets

Avoid any situation that may lead to a stampede

Ensure that daily doses of chronic medication are taken before going shopping

Stay well hydrated during long shopping periods

Be mindful of children becoming suffocated in overcrowded spaces

Be mindful of forklifts in retail outlets where such may be in operation

City of Tshwane Emergency Services Department spokesperson, Deputy Chief Charles Mabaso said Fire Safety Officers will be visible in various regions to monitor retail outlets.

To report a fire or rescue emergency, the public can dial 107 toll-free and for medical emergencies, dial 112 toll-free.

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